THE GYMSTONE GUARANTEE
We build gear for people who hold themselves to a standard. We hold ourselves to one too.
If something isn't right, we make it right. No runaround. No fine print. Just a straight answer and a fast resolution.
If We Got It Wrong
If your order arrives damaged, defective, or misprinted — that's on us, full stop.
Contact us within 30 days of delivery with your order number and a photo of the issue. We'll send a replacement immediately. No questions. No hoops.
We stand behind everything that leaves our hands.
If the Fit Isn't Right
Sizing is hard to get right the first time with a new brand. We get it.
If your item is unworn, unwashed, and in original condition, we'll exchange it for a different size within 30 days of delivery. Reach out with your order number and the size you need. We'll handle it quickly.
One exchange per order.
Not Sure About Your Size?
Check the size guide on any product page before you order. If you're still unsure, email us before you buy. We'll point you in the right direction.
How to Reach Us
contact@weargymstone.com
Every message goes to a real person. You'll get a straight answer within 1 business day — not a ticket number.